To resolve the name, select the name or names that you want from the list by selecting them. All unresolved names appear in red, and a list of possible recipient matches appears in the navigation pane. If there's no unique match in the address book, the intended recipient is marked as unresolved. Select check names on the toolbar to resolve the names. Separate multiple names by using semicolons. If the name you want doesn't appear in the Most Recent Recipients list, type the names or email aliases in the To, Cc, and Bcc boxes. You can also select a name and then choose To, Cc, or Bcc to move it to that box. Double-click a name to move it to the To box. When you open a new message or reply to or forward a message, a list that shows your most recent recipients appears in the navigation pane. You have multiple options for addressing a message.
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